Insurance and Safety
Insurance and Safety Commitment at Soho Movers
At Soho Movers, every move is planned with safety, protection, and professionalism at its core. As an insured removal company, we combine robust insurance cover with strict safety procedures to safeguard your belongings, our staff, and the properties we work in. This page explains how our public liability insurance, staff training, use of personal protective equipment, and structured risk assessment process work together to provide a secure and reliable moving experience.
Insured Removal Company You Can Rely On
Choosing an insured removal company is an essential step in protecting your move. Soho Movers operates with comprehensive insurance so that both residential and commercial clients have added peace of mind from the moment we start planning their relocation.
Our role as a professional mover is not just to transport items from one place to another, but to do so in a way that actively manages and reduces risk. From handling fragile belongings to navigating tight stairwells and busy streets, we apply proven methods to keep people and property safe. Our insurance and safety framework is designed to reflect the high standards our customers expect.
Public Liability Insurance Coverage
Public liability insurance is a key part of how we protect customers and the general public during a move. This cover is designed to provide financial protection if accidental damage or injury occurs in connection with our removal activities.
As an insured removal company, our public liability insurance helps ensure that:
Accidental damage to third party property during loading, unloading, or transit is covered according to the terms of the policy. Any injury to third parties that may result from our operations, such as moving large or heavy items through communal areas, is appropriately insured. Work carried out in communal spaces, shared entrances, and public pathways takes into account the potential impact on residents, neighbours, and passers by.
Our team is trained to work carefully and responsibly so that the likelihood of an incident is minimised. However, if something unexpected does occur, our public liability insurance is there to help manage the consequences in a professional and structured way.
Comprehensive Staff Training and Competence
The safety of your move depends heavily on the competence of the people carrying it out. Soho Movers invests in thorough staff training so every member of the team understands how to perform their role safely and efficiently.
Our training covers:
Manual handling techniques, including correct lifting, carrying, and team lifts for heavy or bulky items. Safe use of moving equipment such as dollies, sack trucks, straps, and ramps. Best practice for wrapping, packing, and securing items to prevent damage in transit. Property protection techniques, including the use of floor coverings, corner protectors, and furniture blankets. Communication and coordination, ensuring that team members work together to avoid accidents and misunderstandings.
Training is not treated as a one off exercise. New staff receive a structured induction, and experienced movers refresh and update their knowledge on a regular basis. Supervisors monitor on site performance to make sure that safe systems of work are consistently followed.
Use of Personal Protective Equipment
Personal protective equipment is another important layer in our safety approach. Soho Movers provides appropriate PPE to staff so they can carry out their work in line with recognised safety standards.
Depending on the job and environment, our PPE may include:
Protective gloves to improve grip and reduce the risk of cuts or abrasions. Safety footwear with protective toecaps and slip resistant soles for better stability and protection. High visibility clothing where moves involve working near roads, car parks, or loading bays. Back support belts and other ergonomic aids where appropriate and in line with our manual handling guidance.
Our team is trained not just to wear PPE, but to understand why it matters and how it should be used correctly. This ensures that personal protective equipment genuinely enhances safety rather than being a formality.
Structured Risk Assessment Process
Every move is different, which is why we carry out structured risk assessments to identify and manage the specific hazards present at each property and location.
Our risk assessment process typically includes:
Initial information gathering, where we learn about access restrictions, stairs, lifts, parking, and any unusually large or delicate items. On site assessment on the day of the move, where our team leader walks the route, identifies potential hazards, and agrees the safest way to proceed. Evaluation of manual handling risks, including weight, shape, and fragility of items being moved. Planning for vehicle positioning, safe loading and unloading, and protection of entrances and walkways.
Once hazards are identified, we put control measures in place. These may include allocating additional staff for heavy items, using specialised equipment, adjusting the route to avoid obstacles, or temporarily cordoning off certain areas to keep others safe. The results of our risk assessments guide how we allocate resources and organise each move.
Continuous Improvement in Safety and Insurance Standards
Safety is not a one time achievement. Soho Movers regularly reviews its procedures, insurance arrangements, and training materials to ensure they remain aligned with current best practice and regulatory expectations.
We encourage feedback from clients and staff on any aspect of our safety performance. Insights from each job are used to refine our risk assessments, update training content, and, where appropriate, enhance the scope of our insurance cover.
By choosing Soho Movers, you are selecting an insured removal company that takes its responsibility seriously at every stage of your move. From public liability insurance to staff training, PPE, and structured risk assessments, our systems are designed to deliver a safe and professionally managed relocation every time.
